Managed Detection & Response (MDR)
Amplify security effectiveness with 24/7/365 monitoring and support from a world-class SOC team — so you can focus on strategic initiatives.
Book a CallSecurity as a service
Our SOC analysts monitor your environment around the clock, triaging alerts, hunting threats, and responding on your behalf — the expertise of a full security team without the headcount.
When something happens, we remediate and restore, with options to completely outsource security and recovery operations for guaranteed business continuity.
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Schedule an AppointmentKey capabilities
A full security team, on demand
Round-the-clock coverage
Our SOC watches your environment 24/7/365, so threats are caught even outside business hours.
No hiring required
Get the expertise of analysts, threat hunters and responders without the headcount and cost.
Faster mean-time-to-respond
Alerts are triaged and acted on immediately, dramatically shrinking attacker dwell time.
A clear path from day one
Onboard
We connect to your existing tools and baseline what normal looks like in your environment.
Hunt & triage
Analysts proactively hunt threats and triage every alert so nothing slips through.
Remediate & report
We respond on your behalf and deliver clear reports on posture and incidents.
Security operations, delivered as a service
Managed Detection and Response combines technology and human expertise to monitor your environment around the clock. A Security Operations Centre (SOC) team watches for threats, investigates alerts, and responds on your behalf — effectively giving you a full security team without the cost and difficulty of building one in-house.
The value of MDR is not just detection but response. Most breaches cause damage in the gap between an alert firing and someone acting on it. Our analysts close that gap, triaging every alert, hunting proactively for threats, and containing incidents fast.
MDR integrates with the security tools you already have, adding expert oversight and a clear escalation path so that when something serious happens, it is handled quickly and correctly.
Who it's for
24/7/365 world-class SOC
Amplify security effectiveness with round-the-clock monitoring and support from a world-class SOC team — so you can focus on strategic initiatives.
Best-of-breed remediation
Assure business continuity with remediation that includes seamless recovery — with the option to fully outsource security and recovery operations.
Prioritized threat visibility
Prioritized incident visibility in one platform that integrates data protection, cybersecurity and endpoint management for a consolidated offering.
Outsourced investigation & response, scaled to you
Effortless provisioning
Provision the service with a single click and let the SOC team handle the rest.
Continuous monitoring
A world-class SOC monitors your endpoints 24/7/365 to identify and analyse threats in real time.
Expedited investigation
Analysts investigate each incident using rich telemetry, threat intelligence and deep forensic insight.
Triage & rapid response
Events are triaged and prioritized with real-time alerting, response and continuous reporting.
Integrated recovery
Unmatched resilience through integrated remediation and single-click restoration.
Choose the MDR that fits your needs
| Included | Standard | Advanced |
|---|---|---|
| 24/7 support by an outsourced SOC | ✓ | ✓ |
| 24/7/365 monitoring to identify threats | ✓ | ✓ |
| Event triage & prioritization with alerting | ✓ | ✓ |
| Rapid threat isolation by SOC team | ✓ | ✓ |
| 24/7 threat remediation by MDR team | — | ✓ |
| Outsourced attack rollback & recovery | — | ✓ |
| Detailed multi-channel security escalations | — | ✓ |
A security team on call, without building your own SOC
60-minute mean time to respond
Continuous monitoring with a 60-minute MTTR contains threats fast — including nights, weekends and holidays.
Threat hunting & root-cause analysis
Analysts proactively hunt for hidden threats and investigate the root cause of each incident — so the same attack doesn't happen twice.
Recovery built in
Unlike SOC-only services, response includes recovery — rollback and restore from backup — so your business keeps running, not just alerting.
Common ways businesses use MDR
Security without an in-house SOC
Get advanced protection instantly by outsourcing detection and response to a 24/7 SOC — no SOC or EDR expertise required on your side.
Coverage outside business hours
Extend protection to nights, weekends and holidays with continuous monitoring and a 60-minute mean time to respond.
Extra hands for your team
Use MDR for monitoring, analysis and initial containment while your own team manages post-incident remediation.
Compliance & insurance reporting
Real-time alerting, rapid escalation and detailed reporting for audits and cyber-insurance requirements.
Security + recovery in one
Combine detection, response and recovery in a single service, so you recover fast and maintain business continuity.
Address sophisticated threats
Backed by the SOC team behind Acronis EDR/XDR to counter zero-days, APTs and AI-driven attacks that bypass detection-only tools.
Full transparency into every incident
Track tickets
View and manage every incident ticket in real time.
Collaborate
Add comments and notes to active incidents and work directly with the response team.
Request investigations
Submit custom investigation requests to the threat-research team whenever you need a deeper look.
Frequently asked questions
What does the SOC actually do?
Our analysts monitor your environment 24/7, triage and investigate alerts, hunt for hidden threats, and respond to incidents on your behalf.
Does MDR replace our existing tools?
No. MDR works with the security tools you already have, adding expert monitoring, hunting and response on top of them.
How fast do you respond to incidents?
Alerts are triaged as they occur, around the clock, which dramatically reduces the time an attacker can operate undetected.
What do we receive as reporting?
You get clear reports on your security posture and any incidents, along with recommendations to continually strengthen your defences.