Managed Detection & Response (MDR) — Tech Fortress
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Security → Endpoint Security

Managed Detection & Response (MDR)

Amplify security effectiveness with 24/7/365 monitoring and support from a world-class SOC team — so you can focus on strategic initiatives.

Book a Call
Security → Endpoint Security

Security as a service

Our SOC analysts monitor your environment around the clock, triaging alerts, hunting threats, and responding on your behalf — the expertise of a full security team without the headcount.

When something happens, we remediate and restore, with options to completely outsource security and recovery operations for guaranteed business continuity.

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Let's discuss your needs in detail! Schedule a meeting and our team of experts will help you take things forward.

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Key capabilities

24/7/365 SOC monitoring
Proactive threat hunting
Alert triage & response
Managed remediation
Business-continuity recovery
Compliance reporting
Dedicated security analysts
Escalation & incident handling
Continuous tuning
Monthly review & posture reports
Outsourced security operations
…and much more
Business Benefits

A full security team, on demand

Round-the-clock coverage

Our SOC watches your environment 24/7/365, so threats are caught even outside business hours.

No hiring required

Get the expertise of analysts, threat hunters and responders without the headcount and cost.

Faster mean-time-to-respond

Alerts are triaged and acted on immediately, dramatically shrinking attacker dwell time.

How We Deliver It

A clear path from day one

STEP 01

Onboard

We connect to your existing tools and baseline what normal looks like in your environment.

STEP 02

Hunt & triage

Analysts proactively hunt threats and triage every alert so nothing slips through.

STEP 03

Remediate & report

We respond on your behalf and deliver clear reports on posture and incidents.

Understanding MDR

Security operations, delivered as a service

Managed Detection and Response combines technology and human expertise to monitor your environment around the clock. A Security Operations Centre (SOC) team watches for threats, investigates alerts, and responds on your behalf — effectively giving you a full security team without the cost and difficulty of building one in-house.

The value of MDR is not just detection but response. Most breaches cause damage in the gap between an alert firing and someone acting on it. Our analysts close that gap, triaging every alert, hunting proactively for threats, and containing incidents fast.

MDR integrates with the security tools you already have, adding expert oversight and a clear escalation path so that when something serious happens, it is handled quickly and correctly.

Who it's for

Organisations without 24/7 security coverage
Teams overwhelmed by security alerts
Businesses with compliance or reporting obligations
Companies that want expert response, not just tooling

24/7/365 world-class SOC

Amplify security effectiveness with round-the-clock monitoring and support from a world-class SOC team — so you can focus on strategic initiatives.

Best-of-breed remediation

Assure business continuity with remediation that includes seamless recovery — with the option to fully outsource security and recovery operations.

Prioritized threat visibility

Prioritized incident visibility in one platform that integrates data protection, cybersecurity and endpoint management for a consolidated offering.

How It Works

Outsourced investigation & response, scaled to you

Effortless provisioning

Provision the service with a single click and let the SOC team handle the rest.

Continuous monitoring

A world-class SOC monitors your endpoints 24/7/365 to identify and analyse threats in real time.

Expedited investigation

Analysts investigate each incident using rich telemetry, threat intelligence and deep forensic insight.

Triage & rapid response

Events are triaged and prioritized with real-time alerting, response and continuous reporting.

Integrated recovery

Unmatched resilience through integrated remediation and single-click restoration.

Two Tiers

Choose the MDR that fits your needs

Included Standard Advanced
24/7 support by an outsourced SOC
24/7/365 monitoring to identify threats
Event triage & prioritization with alerting
Rapid threat isolation by SOC team
24/7 threat remediation by MDR team
Outsourced attack rollback & recovery
Detailed multi-channel security escalations
What You Get

A security team on call, without building your own SOC

Response in as little as 60 minutes

A fast mean-time-to-respond means threats are contained quickly — dramatically shrinking the window an attacker has to do harm.

Threat hunting & root-cause analysis

Analysts proactively hunt for hidden threats and investigate the root cause of each incident — so the same attack doesn't happen twice.

Recovery built in

Unlike SOC-only services, response includes recovery — rollback and restore from backup — so your business keeps running, not just alerting.

Service Portal

Full transparency into every incident

Track tickets

View and manage every incident ticket in real time.

Collaborate

Add comments and notes to active incidents and work directly with the response team.

Request investigations

Submit custom investigation requests to the threat-research team whenever you need a deeper look.

FAQs

Frequently asked questions

What does the SOC actually do?

Our analysts monitor your environment 24/7, triage and investigate alerts, hunt for hidden threats, and respond to incidents on your behalf.

Does MDR replace our existing tools?

No. MDR works with the security tools you already have, adding expert monitoring, hunting and response on top of them.

How fast do you respond to incidents?

Alerts are triaged as they occur, around the clock, which dramatically reduces the time an attacker can operate undetected.

What do we receive as reporting?

You get clear reports on your security posture and any incidents, along with recommendations to continually strengthen your defences.