Advanced Automation
Patch management, device control and reporting on autopilot — so routine IT work runs itself.
Book a CallAutomate the routine
Repetitive maintenance eats up your team's time and invites human error. Our automation handles patching, monitoring, scripting and reporting on a schedule you define.
Policies trigger the right action automatically — from deploying updates to remediating issues — so systems stay healthy without constant manual intervention.
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Schedule an AppointmentKey capabilities
Put your IT operations on autopilot
Save time
Patch management, reporting and routine tasks run without manual effort.
Fewer errors
Automated workflows remove the human mistakes that create security gaps.
Scale easily
Add devices and users without adding proportional admin overhead.
A clear path from day one
Map
We identify the repetitive tasks worth automating in your environment.
Build
We configure automation for patching, device control and reporting.
Refine
We monitor and tune workflows so they keep delivering value.
Let routine IT work run itself
Much of the work that keeps IT running — applying patches, generating reports, enforcing device policies, provisioning users — is repetitive and time-consuming. Advanced Automation handles these tasks automatically, freeing your team to focus on work that actually moves the business forward.
Automation also improves security and consistency. Manual processes are where mistakes and gaps creep in; automated workflows apply the same steps the same way every time, so nothing is forgotten and standards are always met.
As your organisation grows, automation lets you scale without a matching increase in administrative overhead — the same small team can support far more devices and users because the routine work is handled for them.
Who it's for
Automate the whole operation, not just tasks
Automated billing & invoicing
Scheduled, consumption-based invoice generation with intelligent billing reconciliation — consolidate every service delivered into accurate invoices, error-free.
Integrated service desk
Timely, efficient ticket handling with all information in a single console, plus staff-availability forecasting from work and ticket schedules.
Automated time tracking
Full visibility of time spent servicing clients — matched against SLAs and contracts — surfacing additional revenue opportunities and informing hiring.
SLA tracking
Automatically track SLAs so commitments are consistently met and exceeded — with reporting that distinguishes fulfilled obligations from areas to improve.
Precise forecasting
Prebuilt KPI reports on costs and most/least-profitable clients give foresight into revenue streams and cash flow for data-driven decisions.
Profitability insight
NPS and profitability analysis reveal the accounts and services driving your cash flow — and the hidden management costs eroding it.
Easy integration
Integrates with popular RMM systems and accounting tools like QuickBooks, FreshBooks and Sage.
Ready in days, not months
A smooth, guided implementation and KPI review get you productive fast.
Full mobile support
A feature-rich mobile app keeps your workforce productive on the go.
Frequently asked questions
What can be automated?
Patch management, reporting, device control, provisioning and other repetitive IT tasks.
How does automation improve security?
It removes the human errors and gaps that manual processes create, applying the same steps consistently every time.
Does automation help us scale?
Yes. The same team can support far more devices and users because routine work is handled automatically.
Can we choose what to automate?
Yes. We identify the tasks worth automating in your environment and tune workflows to fit how you work.