Secure Remote Control
Rock-solid remote support and control — trusted by IT teams worldwide for over a decade of reliable, secure remote access.
Book a CallSecure remote control from anywhere
NetSupport Manager delivers fast, secure remote control and support to any device on or off the network — the tool IT teams have relied on for over a decade.
Connect in seconds over LAN, WAN or the internet through the Gateway, with full session control, file transfer, chat and multi-monitor support, all protected by enterprise-grade encryption.
Get in touch with us →Everything you need for remote support
Multi-platform remote control
Watch, share or control the screen of Windows, Mac, Linux, Chrome and mobile devices from a single console.
Connect anywhere
LAN/WAN over IP plus HTTP communication through the Gateway — hosted on-premise or in a private cloud, no firewall changes needed.
Security throughout
Multiple encryption levels, two-factor authentication, SSL/TLS certificates and Gateway encryption come as standard.
Real-time collaboration
Chat, message, screen annotation, session recording and file transfer keep technicians and users working together.
Inventory & system tools
Real-time hardware/software inventory, remote command prompt and registry editor for a full overview of every device.
Buy once, own forever
A perpetual licence with no recurring subscription — supporting the latest platforms including Windows 11.
Let's discuss your needs in detail! Schedule a meeting with us and our team of experts will help you take things forward.
Schedule an AppointmentKey features
Remote support that just works
Connect instantly
Reach any device on or off the network in seconds for fast support.
Secure sessions
256-bit encryption and granular permissions keep every session locked down.
Proven at scale
Trusted by IT teams for over a decade across every major platform.
A clear path from day one
Deploy
We roll out NetSupport Manager across your support environment.
Connect
Technicians securely access and control devices from anywhere.
Support
Fast, reliable remote support keeps your users productive.
The remote support standard, proven over 30 years
NetSupport Manager is one of the most established remote-control and support solutions available, used by IT teams worldwide to connect to and support devices quickly and securely. Whether a user is in the next room or on another continent, a technician can take control and resolve issues in seconds.
Security is central: sessions are protected with strong encryption and granular permissions, so remote access is tightly controlled and fully auditable. It works reliably across LAN, WAN and internet connections, and across every major platform.
As a managed offering, we deploy, configure and support NetSupport Manager for you, so your team gets dependable remote support without the setup and maintenance burden.
Who it's for
Everything you need for secure remote support
Fast, flexible connection
LAN/WAN support over IP alongside HTTP communication through its Gateway — hosted on-premise or in a private cloud.
Comprehensive inventories
Detailed hardware and software inventories, remote command prompt and registry editor for a full overview of your estate.
Broad device support
Supports PCs and servers, mobile devices, robots and a range of Windows IoT devices.
Security runs throughout
Extra layers of encryption, two-factor authentication and SSL/TLS certificates all come as standard.
A single, high-speed solution — no subscriptions
Works over any network
LAN, WAN or the internet with TCP/IP and HTTP support — securely, and without the need for firewall configuration.
One-to-many support
Not just 1:1 — scan and view multiple screens in sequence to support many users efficiently.
On-premise Gateway
Systems across the internet connect securely without a third-party hosted service — keeping the Gateway, and control, in your hands.
Gateway security keys
Encrypted passcodes must match for a connection to be permitted, and all activity is logged for full traceability.
User acknowledgement
Clients can be required to explicitly accept each request, so a connection can never be forced by an unfamiliar device.
No ongoing subscription
A perpetual licence for multi-platform remote management — no third-party service, no recurring subscription costs.
Frequently asked questions
Can it support devices outside our network?
Yes. It works reliably across LAN, WAN and internet connections.
How secure are remote sessions?
Sessions use strong encryption and granular permissions, so access is tightly controlled and auditable.
Which platforms does it support?
It works across every major platform, making it ideal for mixed environments.
Do we have to manage it ourselves?
No. We deploy, configure and support it for you as a managed offering.